Saturday, 26 October 2013

My Lil' Pressie!

Olala! It's the weekend already! 
Finally, weekend is here and I can have some time to relax and catch up on pampering myself.
Weekend means I get to use the items in a little present I got just recently.

Last week, I received an email saying that I won a giveaway by a blogger named Rachel. Honestly, I thought it was a long shot when I joined the giveaway. But hey, luck was on my side, given that I already had a streak of bad luck two weeks back.


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Tuesday, 22 October 2013

Bad Customer Service Experience

In the customer service field, it is very important to ensure that every customers leaves the place happy and satisfied. But, honestly I often find this experience lacking in where I'm studying.Today itself, I have had three bad customer service experience.

Experience #1
This morning, I went to the hostel office to retrieve a parcel along with my friend. We both had a parcel to retrieve each. The process of retrieving required us to provide our student card, so we both gave ours at the same. We assumed that the staff would appreciate the fact that she can save from having to make another trip to the back of the office to retrieve our parcels. 

Instead of doing what we thought she would, this was what we got:
Us: Here's our student card *with smiles*
Staff 1 : One at a time *with no expression*
Staff 2 : One at a time. We only have one pair of eyes each, we don't have eyes all around our heads. We can't look everywhere for both your parcels. *with an irritated face and a dissatisfied voice*


Staff 1 took my friend's card and went behind while Staff 2 sat at the counter playing with her phone.
Staff 1 came back and left the parcel on the table and proceeded to retrieve mine after taking my card.


We were bewildered by the way they reason of retrieving parcels one by one. How hard is it to take both the cards, search for one, then search for the other and bring both to the front at one go? Wouldn't that save the number of times one has to go to the back?


Friday, 18 October 2013

Port Dickson - A Quick Getaway


It's been a long time since I've been for a getaway and it couldn't have came any sooner, all thanks to le Boyfriend.  
=)

So hear's a super quick post with pics just to show how clean Port Dickson has become.

I have heard of Port Dickson for being a place where you might not want to swim in or walk at. Technically, I wasn't expecting much. 

But, I was wrong. I was welcomed by the beautiful view of the jetty by the side of a stall that we stopped by for a drink. 



Tuesday, 8 October 2013

My NIVEA obsession!

Is it just me or is the weather hot as an oven? I feel like I am melting away even when I'm in the indoors..

Yesterday was definitely the busiest Monday (on top of the usual Monday blues we all get) I've ever had in this semester - three meetings back-to-back! 

So, it's time for me to unwind before hitting my assignments again. 

When I opened my closet yesterday, I realized I have purchased a number of NIVEA products. In the past, I only had one product from NIVEA but now, I have four of them! I think it's a lot comparatively..